Refund policy

Refund policy

Refund Policy

At Beauty Supply we want you to love your purchase. If something isn't right, here's how returns and refunds work.

Return window
You have 30 days from the delivery date to request a return. To be eligible, items must be unused, unopened, and in their original packaging.

How to start a return
Email us at beautysupplyoficial01@gmail.com with your order number and the reason for the return. We'll confirm the return address and next steps within 2 business days.

Refunds
Once we receive and inspect your return, we'll notify you of the approval status. Approved refunds are issued to your original payment method within 5-10 business days.

Damaged or incorrect items
If your order arrives damaged or you received the wrong item, contact us within 7 days of delivery with photos, and we'll arrange a replacement or full refund at no extra cost to you.

Non-returnable items
For hygiene reasons, opened or used skincare and beauty items cannot be returned unless defective.

Questions? Reach us at beautysupplyoficial01@gmail.com.